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Amazon.com: Author > Price, Bill



The Catawba River Companion
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$9.95
Amazon.com

How to Repair Home and Auto Air Conditioners
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$5.95
Amazon.com

Outsourcing offshore without getting burned. ...
This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on May 1, 2002. The length of the article is 1370 words. The page length shown above is based on a typical 300-word page. The article ... [... more]
$5.95
Amazon.com

Health and Physical Education for Children
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$67.36
Amazon.com

The Best Service is No Service: How to Liberate Your ...
In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a ... [... more]
$27.95
Amazon.com

Best Service Is No Service, The: How to Liberate Your ...
Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a “relationship†with your company’s ... [... more]
$39.25
Amazon.com

Best Service Is No Service, The: How to Liberate Your ...
Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a “relationship†with your company’s ... [... more]
$36.95
Amazon.com

Best Service Is No Service, The: How to Liberate Your ...
Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a “relationship†with your company’s ... [... more]
$97.25
Amazon.com

Best Service Is No Service, The: How to Liberate Your ...
Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a “relationship†with your company’s ... [... more]
$24.95
Amazon.com


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